Friends who are doing cross-border sales should be able to use WhatsApp, a social software, when talking about customer transactions at work. This software is similar to WeChat in China.
It provides us with a lot of convenience but also has many problems.
We have encountered a series of problems such as many customers' WhatApp accounts being blocked at every turn, loss of customer resources, and difficulty in customer service management.
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deal with this problemSocialEpochdevelopedWhasAppmulti-account accessThis function largely solves the problem of customers being easily account suspended.
However, since there was only PC version before, many customers complained that I could not carry the computer to chat with customers anytime and anywhere, and carrying several mobile phones was so heavy that I felt dizzy when I tried to use it.
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How can we, who always dote on our customers, embarrass them, so we broughtMobile multi-account accessComing!
So…..
WhatsApp SCRMWhat exactly can the mobile version bring?
An artifact for operations, sales, and salespeople
■ Supports multi-account access on one machine. One mobile phone can log in to 5 customer service numbers at the same time. The probability of account suspension is greatly reduced and the chat efficiency is doubled!
■ Real-time cloud backup of customer data, customers can be retrieved even if their account is blocked.
■ High convenience. You no longer have to carry multiple mobile phones when you go out. It is troublesome and laborious. You can easily communicate with customers anytime and anywhere!
A powerful tool for company management
■ Supports multi-account access. One employee can log in to five accounts, greatly improving employee efficiency.
■ Supports instant backup of chat records. Every message from customer service will be automatically backed up to the background, making it easy to monitor customer service work.
■ There is no need to worry about the loss of customer resources caused by account closure or customer service resignation, because all customer data will be automatically backed up to the background, and all data can be viewed clearly.
■ When you are on a business trip and your employees are not around, you can review team members’ chats anytime and anywhere and follow up on work progress remotely.
Isn’t the multi-account access function of mobile WhatsApp very powerful?
Let’s take a look at the video display of multi-account access on the mobile terminal!
