SocialEpoch The SCRM group intelligent multi-role robot chat function is now online!
Intelligent management group
Participate in group interactions
Human customer service and sales staff are not at the computerThey can complete WhatsApp community operations and empower global expansion of the Internet, cross-border e-commerce and cross-border sales B2B.
Okay, without further ado, let’s watch the demonstration in the WhatsApp group!
Function summary:
1. Multiple roles cooperate to participate in group interaction.
2. Intelligent management of groups, triggering chat content based on user keywords.
About SocialEpoch
Become a WhatsApp social marketing service expert and help brands gain revenue through social marketing!
SocialEpoch has launched a series of marketing system services for WhatsApp to assist cooperative customers in building an efficient operation system for customer management and customer drainage for WhatsApp marketing.
The first SocialEpoch WhatsApp SCRM customer management system is launched to help cooperative customers improve the efficiency of sales and customer service management: it can coordinate the matching of multiple customer service agents and WhatsApp customer service accounts; communication messages from all customer service agents and customer service accounts are automatically synchronized to the cloud, so that customer data can be continuously saved and reviewed; intelligent reply messages are implemented so that customer service can work efficiently 24 hours a day.
At the same time, SocialEpoch provides WhatsApp traffic diversion services, including WhatsApp bulk messaging, WhatsApp group creation and bulk messaging, to help cooperative customers acquire accurate new customers in the blue ocean of WhatsApp traffic.
On the basis of the traffic drainage and customer service marketing system, in 2020 SocialEpoch will launch an empowerment system that combines social marketing methodology, social e-commerce platform, social customer traffic, social marketing system, and service consultation to provide a complete solution for Chinese brands' global expansion in social e-commerce.
