◆Foreword
Customers often encounter accounts being blocked, and sometimes hundreds of accounts are blocked in a day at the worst time. So they will discuss with the editor what are the specific reasons why WhatsApp accounts are blocked. Knowing the reasons for being blocked, how to reduce account risk is a matter of course.
WhatsApp is a social platform based on instant messaging with 2 billion monthly active users all over the world. When analyzing the reasons why WhatsApp accounts are blocked, as long as you think about it from the perspective that the platform requires real people (automated equipment will not allow it) to produce normal behavior on it (large-scale marketing is not allowed), many questions will have answers.
◆Cause analysis
In my opinion, there are two reasons why a WhatsApp account is banned.
Static reasons or external environmental factors: whether the device (mobile phone or simulator), IP (country), card (country and operator, number segment) used for login and registration are normal;
Dynamic reasons or user behavior factors, that is, whether there are abnormalities in a series of account actions.
environmental factors
1. Log in on a dirty IP
WhatsApp will perform account suspension by recording IP and device behavior. If there is a record of account suspension on the IP not long ago, then you log in, send or do other activities on this IP, which can easily cause account suspension. Of course, you don’t have to worry too much about this, because the IP blacklist does not remain unchanged. After a period of time, WhatsApp will remove the dirty IP from the blacklist.
2. The device has an account suspension record
If a device has been blocked on it before, it will be flagged by WhatsApp. Then all behaviors on the device will be correlated and analyzed. So if a device has been blocked, clearing its cache is the first thing you need to do. Secondly, if you have a way to modify information such as IMEI, that would be the best.
3. Account number registered with virtual card/second-hand SIM card
Virtual cards and second-hand cards may have been registered with WhatsApp multiple times. If you use these accounts to register, you will either be unable to register, or the account will be blocked instantly; or you may be able to register, but the health value of the registered account is not high, and it is a marked account. If you do not go through account warming and pass the risk period, you will be blocked if you use it casually.
behavioral factors
Here are the main reasons:
1. Send a large number of messages in a short time
This includes several situations:
Send a large number of different messages to people who are not in your address book in a short period of time;
Send a large number of identical messages to people who are not in your address book in a short period of time;
Send a large number of the same or different messages to people in different countries in a short period of time;
Send a large number of the same or different messages to a group or multiple bulk messaging in a short period of time;
This truth is obvious. WhatsApp allows you to quickly initiate chats (text and voice) with strangers, making communication simple. However, any marketing behavior and automated behavior will be judged as an abuse of the rules and will result in account suspension.
2. Create or join a large number of groups
In fact, newly registered accounts cannot be used to create groups most of the time. Some people use dozens of newly registered accounts and cannot create a single group. This is the reason. Therefore, the account used to create a group needs to be an old account, or a new account that has been maintained for a period of time.
So for accounts that have been maintained for a long time, or old accounts that everyone has used for many years, it can only be said that the health value is much higher than new accounts, but a large number of groups will still be blocked.
Similarly, there are actually limits on the new groups you can join every day. It is not advisable to join too many groups in one day. Although the risk of joining a group is lower, adding hundreds of groups every day will result in your account being blocked.
3. Create a group for numbers that are not WhatsApp users
You have added a lot of people to the group. When you try to add contacts who are not WhatsApp accounts to the group, firstly, these people cannot be added (they are not WhatsApp accounts), and it is also easy for the group owner to be blocked;
There is no conclusion yet on whether sending messages to a mobile phone number that is not a WhatsApp account will result in being blocked, because we can easily determine whether the mobile phone number is a WhatsApp account, so generally speaking, it can be avoided.
4. Being reported or blocked by a large number of people
If you are reported or blocked multiple times in a short period of time, you will be subject to account suspension. Reporting carries the highest risk, and sometimes one report can lead to account suspension.
As for why you were reported or blocked, it has something to do with the content you sent. For example, sending sensitive information, hoaxes, rumors, false information, harmful links, pornography, obscenity, inciting hatred, etc.
Some students asked, what is the difference between reporting and blocking?
Blocking only means not receiving messages from the other party;
Reporting is to report to the platform that the message sent by the sender has harassed you. Once reported, the message sent by the sender will be directly submitted to the WhatsApp backend. It turns out that the message is not end-to-end encrypted? Once reported, the message becomes clear text for the authorities. In this way, WhatsApp has actually established a rule base through this method and enriched its own machine learning library.
Some people say that customers generally report the sender. If the customer service number left in the message content will be reported, the truth is actually the same. The design of WhatsApp makes it easy to report an account; reporting is very simple. The recipient of the message only needs to initiate a conversation with your customer service account. The report and block (block) buttons can be easily found in the conversation box or in the contact properties.
5. Frequently replace equipment
Frequently switching login devices will be marked as abnormal behavior by WhatsApp, which may lead to easy ban.
6. Being added as contacts or initiating chats by a large number of people in a short period of time
If a large number of people are added as friends in a short period of time, it may be judged as abnormal marketing behavior and may be blocked.
◆Unblock
If an account is blocked, you can actually only contact customer service support through the backend. Click the support button in the interface where the account is blocked. In the form that pops up, follow the steps to send the relevant information via email. WhatsApp will respond within 24 hours.
If you are innocent, WhatsApp will unblock you. If not, then you can repeat the above steps and try again after a week.
If there are any problems with the above steps, you can write an email to the email address listed below according to different platforms to obtain support.
Conclusion
WhatsApp accounts are blocked due to device, IP, and card reasons, and behavioral reasons: a large number of bulk messaging, group creation, being blocked, and reporting will all lead to account suspension. You can achieve the purpose of account risk reduction by knowing that you are blocked and not touching or bypassing the reasons for being blocked. The simplest method of account risk reduction is not to do unnecessary marketing, do more behaviors allowed by the platform rules, and do not do or do less behaviors that are not allowed by the platform.
