A new round of risk control is coming to WhatsApp, are you ready?
Recently, many cross-border sales friends have once again been affected by the wave of WhatsApp account suspension. Whether it is an old account with rich data and a customer value of tens of millions, or a newly registered 86 account, it is difficult to use it normally. For the sales business, valuable customer data and chat information are lost, which affects customer communication and seriously delays order closing.
In this article, we will systematically explain to you how to unblock WhatsApp, how to account risk reduction, account warming, and remedial measures after the account is lost.
#01 What should I do if my WhatsApp account is blocked?
When a WhatsApp account is registered, it has an initial life value. After registration, whether the mobile phone card, number, and device are consistent, and factors such as language, time zone, location, IP, and marketing level will all affect the service life of the account. It has to be said that many cross-border sales people’s WhatsApp accounts are suspected of excessive marketing, so account suspension is common. After being blocked, the first thing to do must be to unblock and do your best to recover the losses.
Unblocking method one:
Directly apply for customer service help on WhatsApp mobile phone
Attach a screenshot directly to explain the account being blocked and other issues. Please ask customer service to help unblock the account.
Unblocking method two:
to the official (support@support.whatsapp.com) write an email
When unblocking the email, you need to pay attention to two points: first, attach the account information; second, sincerely explain the reason for being blocked and the importance of the account, promise not to violate the rules again, follow the official rules, and hope that customer service can help restore the account functions. You can send a private message to SocialEpoch customer service to receive the unblocking copy.
Some accounts can be successfully retrieved through the above methods, while for others that are difficult to retrieve, you can try the third method. Some accounts may be retrieved through this method.
Unblocking method three: find SocialEpoch to unblock efficiently
Through SocialEpoch's self-developed black technology registration + unblocking method, it may help some accounts to be restored and help everyone recover their accounts as soon as possible.
#02 Pay attention to these after retrieving WhatsApp
When your account is first retrieved, although you can log in, it is still relatively fragile. At this time, you must pay attention to account warming:
- Keep the IP of the account unchanged;
- Do not immediately send messages to strangers or join groups. Wait at least an hour after sending messages and three days after joining groups;
- Do not scan the QR code to log in to the computer immediately, wait 4 or 5 hours before proceeding;
- You can post some updates, follow some Channels, or ask your friends to send you some messages.
#03 Account warming must be done before WhatsApp account marketing
If WhatsApp wants the account to last longer, it must do account warming in the early stage: that is, in the first two weeks of official marketing, it will focus on the configuration and activity of the account itself.
The first is to set up various items of the account, such as name, avatar, nickname, updates, adding and communicating with a small number of WhatsApp friends, etc.; the second is to maintain the activity of the account, that is, daily online and offline activities, interactive communication with friends, dynamic posting, etc., to increase the life of the account and avoid official mistaking it as a marketing account.
More specifically, operators can operate account warming like this:
1. When a new account is online, do not change it randomly after confirming the name and avatar.
2. If after the number is logged into the device, the previous message remains on the number, do not reply, and the reply will be blocked easily.
3. Send messages to 3-4 people every day. It is best for these people to save their numbers in the address book of your mobile phone and send messages to each other. It is best to send more than 20 messages. Just text. Do not send links.
4. Make phone calls to each other. Each call lasts for more than 5 minutes. It would be better to make a video call if possible.
5. New accounts must not create groups. The risk control of group creation is very high.
6. Follow the above content to account warming for 10 days, and perform the operation every day. The purpose is to let WhatsApp recognize that the account is used normally. After ten days, you can send messages normally. But do not perform bulk messaging operations. You can send messages manually. The interval should be at least 3 minutes, and the number of messages should be controlled within 50. Repeat this operation the next day and the number will be stronger.
You can use diversion, multi-account access and other forms to reduce the risk of WhatsApp account suspension
It is inevitable that a single account's marketing behavior is too heavy and it is easy to be blocked. So if we change the idea and disperse the marketing behavior of the accounts, can we let it go and reduce the account suspension risk of each account? And this is also an important solution to the WhatsApp account suspension problem.
In this regard, SocialEpoch provides an account matrix marketing model, a WhatsApp live code tool (Fengliubao) and a multi-account access tool (SalesEpoch). The account matrix can realize the equal sharing of marketing behaviors of each account, making each account have a longer life value. Combined with the diversion Baohuo code, enterprises can divert customers to multiple different accounts or groups without any concern, and can also generate links to add friends to reduce the risk of account suspension and the pressure of customer service reception. Combined with the multi-account access tool, multiple different accounts can be saved and logged in on each single device (mobile phone or computer), and IP isolation is achieved to ensure account security.
#04 15 Account Risk Reduction Tips That Are Worth a Thousand Dollars
1. Account suspension situation: If the customer number is saved from the WhatsApp address book to the mobile phone, the account will be blocked within ten seconds.
Solution: Use the SalesEpoch client to communicate directly by initiating a new session.
2. Account suspension situation: After filling in the verification code and entering your name, the account will be killed within ten seconds.
Solution: Delete the mobile address book and ensure that there are no address book friends in the mobile phone address book before opening WhatsApp.
3. Account suspension situation: change the name. Your account will not be blocked immediately after you change your name, but if you become a fan or an old customer comes to chat with you, your account will be blocked immediately.
Solution: Just set your name when registering. A name will last forever.
4. Account suspension situation: the account will be dead after sending the first message.
Solution: Delete WhatsApp from the phone folder.
5. Account suspension situation: Changing the profile picture will result in the death of the account.
Solution: Prepare the avatar in the photo album in advance and do not change the avatar later.
6. Account suspension situation:
- If you join a group, you will get a dead account. If someone forcefully invites you to join a group, you will even get a dead account;
- The account was blocked before the group was successfully established;
- Force other people to join the group, and their accounts will be blocked before they can join;
- Click someone else's link to join the group account suspension;
- Sending group links to others more than ten times, dead accounts, etc.
Solution: Use a ten-day old account to join a group, or use a commercial version of the old account to join a group. Each group can only join one person, and you can add each other as friends. You can create dozens of groups at once and save group links, but do not set an administrator. Setting an administrator account will also cause account suspension.
In addition, the risk control of creating a group is very high. Do not create a new account. It is recommended to use an old account. Of course, there is a chance that the account will die. If you need to build a group, customers can choose the SocialEpoch diversion Bao group live code tool. Or you can create a small number of groups, send group links to your customers, and guide customers to actively join the group.
7. Account suspension situation: After the account is blocked and you appeal back, you cannot use the same mobile phone to regain the original account.
Solution: You can change your mobile phone to connect to the same account. The disadvantage is that you cannot see the previous chat history. It is recommended to use the one-click transfer function of SalesEpoch, and the chat information of account suspension can also be viewed.
8. Account suspension situation: Clicking on other people’s links will lead to traffic being blocked.
Solution: Use SocialEpoch Sales to initiate new conversation communication.
9. Account suspension situation: Change the computer to log in to the account suspension. Even if the computer and mobile phone are connected to the same IP, it is easy to lose the account after changing to another computer and scanning.
Solution: Try not to replace it.
10. Account suspension situation: The number returned after the appeal must be picked up on the same day, otherwise it will be easily blocked again.
11. Account suspension situation: After registering, scanning the QR code to log in to the computer will be blocked.
Solution: Put it away after registration is completed, and then scan it to the computer to log in the next day.
12. Account suspension situation: If you add an address book manually, whether you add a person's address book in WhatsApp or add a WhatsApp number's address book in your phone, there is a 95% probability that you will die.
Solution: Use the new conversation feature of SalesEpoch.
13. Account suspension situation: After changing the IP address, 6-10 dead accounts will be diverted.
Solution: Don't change the IP address.
14. Account suspension situation: receive a dead fan account. Using WhatsApp bulk messaging, customer accounts will not be blocked immediately, but will generally be blocked within three days.
Solution: The commercial version is slightly stronger and may not have account suspension, while the Personal plan is more fragile.
15. Account suspension situation: Once you scan the code, your account will be dead.
Solution: Uninstall the WhatsApp software directly, and then reinstall it with the same version of the installation package.
#05 Account loss ≠ customer data loss
If the unblocking fails, will the customer data be completely lost?
Generally speaking, it is. But with the support of the system, customer data and chat records may not be lost, but can be retrieved through the backend. The specific operation method is:
Using the SalesEpoch product, when account suspension occurs, you can inherit customers through background transfer, find friends whose accounts have been banned and inherit them to new accounts to continue communication, and export and find previous chat records through the background. In this way, even if the account is blocked, all customers and data resources are safely stored and can be found.
In short: WhatsApp is an instant messaging social platform that emphasizes user experience. As long as a company engages in marketing activities, there will be the risk of account suspension. In the process of operating WhatsApp:
Pay attention to account warming and operate the account according to the "normal user mode" in the first month;
Use diversion, multi-account access and other forms to reduce the marketing weight and account suspension risk of each account;
If account suspension occurs, you can try to unblock it by following the above three methods;
Fourth: Use a third-party system like SalesEpoch to save customer data and chat records in advance to avoid greater losses.
