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Account security and risk control

What should you do if you encounter WhatsApp account ban, account warming operation, data loss, etc.? Here is a summary

WhatsApp plays many roles in global expansion corporate marketing, including customer acquisition, batch marketing, operations management, data retention, and after-sales service. As the account is the basis of everything, there will be some problems at the beginning of registration. Below we will list the problems and solutions one by one:

Accounts are the basis of everything, but official risk control is increasing day by day. We need to break down account issues into multiple dimensions such as registration, account warming, account risk reduction, unblocking, and retrieval of blocked data:

How to register

The combination of physical card + mobile phone + machine card is indispensable. The mobile phone can receive verification codes or make calls. These are the basic conditions for successfully registering a WhatsApp account. You may encounter many problems during the actual registration. You are welcome to send us a private message to discuss them one by one.

The SocialEpoch account system solves the most basic account problems and is easy to retrieve and use after registration. For enterprises, it avoids problems such as difficulty in account registration, difficulty in receiving verification codes, and easy account suspension, and increases the life cycle value of the account. At the same time, the registration system can also help companies quickly unblock accounts, avoid resource losses, and quickly find and establish owned channel customers.

How to account warming

If WhatsApp wants the account to last longer, it must do account warming in the early stage: that is, in the first two weeks of official marketing, it will focus on the configuration and activity of the account itself.

The first is to set up various items of the account, such as name, avatar, nickname, updates, and the addition and communication of a small number of WhatsApp friends; the second is to maintain the activity of the account, that is, daily online and offline activities, interactive communication with friends, dynamic posting, etc., to increase the life of the account and avoid official mistaking it as a marketing account.

Third, companies can interact through the account matrix to increase the weight of each account and solve the problem of account warming. Matrix account marketing is also a decentralized marketing model, which reduces the marketing frequency and scope of each account, allowing each account to gain a longer marketing life.

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More specifically, operators can operate account warming like this:

1. When a new account is online, do not change it randomly after confirming the name and avatar.


2. If after the number is logged into the device, the previous message remains on the number, do not reply, and the reply will be blocked easily.

3. Send messages to 3-4 people every day. It is best for these people to save their numbers in the address book of your mobile phone and send messages to each other. It is best to send more than 20 messages. Just text. Do not send links.

4. Make phone calls to each other. Each call lasts for more than 5 minutes. It would be better to make a video call if possible.

5. New accounts must not create groups. The risk control of group creation is very high.

6. Follow the above content to account warming for 10 days, and perform the operation every day. The purpose is to let WhatsApp recognize that the account is used normally. After ten days, you can send messages normally. But do not perform bulk messaging operations. You can send messages manually. The interval should be at least 3 minutes, and the number of messages should be controlled within 50. Repeat this operation the next day and the number will be stronger.

How to account risk reduction:

Account warming is actually part of the account risk reduction work. As for other aspects, enterprises can also use offloading, multi-account access, etc. to reduce the risk of WhatsApp account suspension.

It is inevitable that a single account's marketing behavior is too heavy and it is easy to be blocked. So if we change the idea and disperse the marketing behavior of the accounts, can we let it go and reduce the account suspension risk of each account? And this is also an important solution to the WhatsApp account suspension problem.

In this regard, SocialEpoch provides an account matrix marketing model, a WhatsApp live code tool (Fengliubao) and a multi-account access tool (SalesEpoch). The account matrix can average the marketing behavior of each account, making each account last longer. Combined with the diversion Baohuo code, enterprises can divert customers to multiple different accounts or groups without any concern, and can also generate links to add friends to reduce the risk of account suspension and the pressure of customer service reception. Combined with the multi-account access tool, multiple different accounts can be saved and logged in on each single device (mobile phone or computer), and IP isolation is achieved to ensure account security.

How to unblock:

When a WhatsApp account is registered, it has an initial life value. After registration, whether the mobile phone card, number, and device are consistent, and factors such as language, time zone, location, IP, and marketing level will all affect the service life of the account. It has to be said that many cross-border sales people’s WhatsApp accounts are suspected of excessive marketing, so account suspension is common. After being blocked, the first thing to do must be to unblock and do your best to recover the losses.

Unblocking method 1: Directly apply for customer service help on WhatsApp mobile

Attach a screenshot directly to explain the account being blocked and other issues. Please ask customer service to help unblock the account.

Unblocking method 2: Submit it to the official (support@support.whatsapp.com) write an email

When unblocking the email, you need to pay attention to two points: first, attach the account information; second, sincerely explain the reason for being blocked and the importance of the account, promise not to violate the rules again, follow the official rules, and hope that customer service can help restore the account functions.

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Some accounts can be successfully retrieved through the above methods, while for others that are difficult to retrieve, you can try the third method. Some accounts may be retrieved through this method.

Unblocking method three: find SocialEpoch to unblock efficiently

Through SocialEpoch's self-developed system unblocking method, the unblocking rate is high, which can help everyone recover their accounts as soon as possible. It can also help companies inherit account suspension resources when account unblocking fails, and try their best to retain customer data and avoid corporate losses.

How to retrieve account suspension data:

Generally speaking, once banned, customer data and chat history are lost together, which means huge business losses. In the case where the account cannot be recovered, these losses are inevitable.

In the SocialEpochWhatsApp SCRMSalesEpoch product, customer data and chat information are backed up. In other words, whether the account is banned or a resigned customer inherits, customer data and chat information can be inherited to the next account in a timely manner, avoiding the loss of important data.

Currently, SocialEpochWhatsApp marketing has an account + system + service combination model, providing account services, registration account warming, batch marketing, batch management, data retention, sales empowerment, operation management and other multiple values. For more details, click on the image to view:

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